Privacy Policy

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EVera Art Gallery (“EVera,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our visitors, collectors, clients, artists, and users.
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, inquire about or purchase artwork, subscribe to our communications, or otherwise interact with EVera Art Gallery.
Our website is operated from Mexico and our artworks may be offered and sold internationally. Accordingly, your personal information may be processed in Mexico and, where necessary to provide our services, in other countries.

1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:

• Name and contact information, including email address, telephone number, billing and shipping information.

• Information provided when you inquire about an artwork, request a quotation, contact the gallery, or communicate with us.

• Information necessary to process artwork purchases, payments, shipping, customs, insurance, and delivery.

• Information related to your preferences and interests in artwork, where voluntarily provided.

• Information submitted through contact forms, newsletter subscriptions, or other forms available on our website.

• Technical information such as IP address, browser type, device information, operating system, referring website, and interactions with our website.

• Information collected through cookies and similar technologies, as described below.

We do not intentionally collect sensitive personal information unless it is necessary and legally permitted for a specific purpose.

2. How We Collect Information
We may collect personal information directly from you when you:

• Visit or interact with our website.

• Submit a contact or inquiry form.

• Request information about an artwork.

• Purchase or reserve an artwork.

• Subscribe to our newsletter or communications.

• Contact us by email, telephone, social media, or other communication channels.

• Participate in exhibitions, events, promotions, or other activities organized or supported by EVera.

We may also automatically collect certain technical information when you browse our website through cookies, analytics tools, and similar technologies.

3. How We Use Your Information
We may use your personal information for the following purposes:

• To respond to inquiries and communicate with you.

• To provide information about artworks, exhibitions, availability, pricing, and acquisition opportunities.

• To process and fulfill artwork purchases and orders.

• To arrange payment, shipping, delivery, insurance, customs, and related services.

• To provide customer service and manage our relationship with collectors and clients.

• To send newsletters, announcements, exhibition invitations, and information about new works or events, where permitted and where you have requested or consented to receive such communications.

• To improve our website, services, and user experience.

• To maintain website security and prevent fraud, misuse, or unauthorized activity.

• To comply with applicable legal, tax, accounting, regulatory, and contractual obligations.

• To establish, exercise, or defend legal rights and claims.

We will process personal information only for legitimate and appropriate purposes and in accordance with applicable law.

4. Legal Basis and Consent
Where required by applicable law, we will obtain your consent before processing your personal information for purposes that require consent.
You may withdraw your consent or object to certain uses of your information, subject to applicable legal limitations and our legitimate obligations, by contacting us using the information provided below.
Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5. Sharing and Disclosure of Information
We do not sell or rent your personal information.
We may share personal information with carefully selected third parties when reasonably necessary to operate our business and provide services to you, including:

• Payment processors and financial institutions.

• Shipping, courier, logistics, and customs providers.

• Insurance providers.

• Website hosting, security, analytics, and technology providers.

• Email and communications service providers.

• Professional advisors, including legal, accounting, tax, and other professional service providers.

• Government authorities or other parties where disclosure is required by law or necessary to comply with a legal obligation.

Third parties receiving information from us are expected to process it only for the applicable purpose and to maintain appropriate confidentiality and security measures.
 

6. International Transfers
Because EVera Art Gallery serves collectors and clients internationally, personal information may be transferred to, stored, or processed in countries other than Mexico when necessary to provide our services.
For example, international transfers may be necessary to process payments, arrange international shipments, provide customer support, operate our website, or use technology and communications providers.
Where applicable, we will take reasonable measures to ensure that such transfers are handled in accordance with applicable Mexican privacy laws and other applicable data protection requirements.

7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, understand how visitors use our website, improve performance, and, where applicable, support marketing or analytics activities.
You may be able to control or disable certain cookies through your browser settings or available cookie preferences. Disabling certain cookies may affect the functionality of the website.
Third-party services integrated into our website may also use their own cookies or similar technologies subject to their respective privacy policies.

8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, loss, or destruction.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the Internet.
In the event of a security incident that materially affects your personal information, we will take the measures required by applicable law.

9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal, tax, accounting, contractual, or regulatory obligations, resolve disputes, and establish or defend legal claims.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law.

10. Your Privacy Rights — ARCO Rights
Under applicable Mexican privacy law, you may have the right to exercise your ARCO Rights:

• Access: request information about the personal data we hold about you and how it is being processed.

• Rectification: request correction or updating of inaccurate or incomplete personal information.

• Cancellation: request deletion of your personal information when legally appropriate.

• Opposition: object to the processing of your personal information in circumstances permitted by law.

To exercise your ARCO Rights, please submit a written request using the contact information below. Your request should include sufficient information to identify you, specify the right you wish to exercise, and describe the personal information concerned. We may request documentation necessary to verify your identity or legal representation, as permitted by applicable law.
The applicable Mexican law establishes specific requirements and response periods for ARCO requests.

11. Limiting the Use or Disclosure of Your Information
If you do not wish to receive promotional communications from us, you may unsubscribe through the mechanism included in our communications or contact us directly.
You may also contact us to request that we limit certain uses or disclosures of your personal information, subject to applicable legal and contractual obligations.

12. Children's Privacy
Our website and services are not directed specifically to children.
We do not knowingly collect personal information from children without the consent or authorization required by applicable law. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.

13. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, galleries, marketplaces, payment providers, shipping companies, or other external services.
EVera Art Gallery is not responsible for the privacy practices, security, content, or policies of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.
When we make material changes, we will update the “Last Updated” date at the top of this Privacy Policy and, where required, provide additional notice or obtain consent.

15. Contact Us
If you have questions regarding this Privacy Policy, wish to exercise your privacy rights, or would like additional information about how your personal information is handled, please contact EVera Art Gallery through our website's contact form or the direct contact information provided on our website.
 
EVera Art Gallery
Monterrey, Nuevo León, Mexico
Website: EVera Art Gallery
Email: contact.evera@gmail.com
 
We will make reasonable efforts to respond to privacy-related requests in accordance with applicable law.